Return & Exchange Policy

We offer a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange:

  • The item must be unused, unworn, and in original condition
  • All original tags and packaging must be intact
  • Proof of purchase is required

How to Request an Exchange

  1. Contact us at www.coatish@gmail.com with your order details.
  2. Once your exchange is approved, we will provide instructions on the next steps.
  3. Please note: You are responsible for shipping the item back to our provided return address to complete the exchange process.

Important:

  • We do not offer refunds under any circumstances
  • Items sent back without prior approval will not be accepted
  • Sale items and gift cards are not eligible for exchange

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue.

Frequently Asked Questions

Yes, we aim to keep our product images as true to life as possible. Slight differences may occur due to lighting and screen settings, but the design and quality remain consistent.

Absolutely. Our designs are made to be versatile, so you can dress them up for events or keep them simple for everyday wear.

Yes, we frequently update our collection with new arrivals to keep up with the latest modest fashion trends, so there’s always something fresh to explore.

Yes, we offer worldwide shipping to ensure our products reach you no matter where you are. Delivery times and rates vary by location and are calculated at checkout.